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Privacy Policy

Last updated: June 8, 2026

Keenbid provides Apple Search Ads intelligence, keyword research, search term analysis, reporting, and automation tools for app growth teams. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, platform, and related services.

1. Information We Collect

Account information

  • Name
  • Email address
  • Company name
  • Job title
  • Password or authentication details
  • Billing and subscription information

Apple Ads account data

When you connect Apple Ads, we may access data needed to provide the service, including:

  • Campaigns
  • Ad groups
  • Keywords
  • Search terms
  • Ads and ad variations
  • Spend, impressions, taps, installs, TTR, CPT, CPA, and related reporting data
  • Account identifiers and organization information

MMP and analytics data

If you connect a mobile measurement partner or backend event source, we may process:

  • Installs
  • In-app events
  • Revenue
  • ROAS
  • Purchases
  • Subscriptions
  • Retention data
  • Attribution and campaign mapping data

Usage data

We may collect information about how users interact with Keenbid, including:

  • Pages viewed
  • Features used
  • Actions approved, edited, rejected, or automated
  • Device and browser information
  • IP address
  • Log data and diagnostic data

Payment information

Payments may be processed by a third-party payment provider. We do not store full payment card numbers on our servers.

2. How We Use Information

We use information to:

  • Provide, maintain, and improve Keenbid
  • Analyze Apple Ads performance
  • Generate keyword, search term, bid, budget, and negative keyword recommendations
  • Provide reporting and performance insights
  • Enable user-approved automation
  • Monitor system health, security, and fraud prevention
  • Process subscriptions and billing
  • Provide customer support
  • Send service, product, and administrative communications
  • Comply with legal obligations

3. AI and Automation

Keenbid uses AI-assisted analysis to generate recommendations. We do not intend AI recommendations to replace human judgment.

Users remain responsible for reviewing, approving, editing, rejecting, or enabling automation for recommendations. Where automation is enabled, actions may be executed according to user-configured rules, permissions, and safety guardrails.

4. How We Share Information

Service providers

Such as hosting providers, analytics providers, payment processors, email providers, and customer support tools.

Connected integrations

Such as Apple Ads, MMPs, analytics tools, or other integrations you authorize.

Legal and safety purposes

We may disclose information if required by law, legal process, or to protect the rights, safety, and security of Keenbid, our users, or others.

Business transfers

If Keenbid is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

We do not sell personal information.

5. Data Security

We use reasonable technical and organizational measures to protect information, including access controls, encryption where appropriate, monitoring, and secure infrastructure practices.

However, no method of transmission or storage is completely secure.

6. Data Retention

We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, maintain audit logs, and enforce agreements.

Users may request deletion of account data, subject to legal, security, billing, and audit log retention requirements.

7. International Data Transfers

Your information may be processed in countries other than where you are located. Where required, we use appropriate safeguards for international data transfers.

8. Your Rights

Depending on your location, you may have rights to:

  • Access personal information
  • Correct inaccurate information
  • Delete information
  • Object to or restrict certain processing
  • Request portability
  • Withdraw consent where processing is based on consent
  • Opt out of certain communications

To exercise rights, contact us at: privacy@keenbid.com

9. Cookies and Tracking

We may use cookies and similar technologies to operate the website, remember preferences, analyze usage, and improve our services.

You can control cookies through your browser settings.

10. Children's Privacy

Keenbid is not intended for children under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date. If changes are material, we may provide additional notice.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

Keenbid Email: privacy@keenbid.com